Privacy Policy

Last updated: January 15, 2026

Brotex Apparel Network LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit brotexapparelnetwork.com or place an order with us.

1. Information We Collect

We collect information in three ways: directly from you, automatically through our website, and from third-party service providers we use to deliver our service.

1.1 Information you give us

  • Order details: name, shipping address, billing address, email, phone number, and the products in your order.
  • Communications: emails, support requests, and any messages you send through the contact form.
  • Account preferences: shipping preferences, newsletter subscription, and product notifications you opt into.

1.2 Information collected automatically

  • Browser data: IP address, browser type, language, operating system, referring URL, and pages visited.
  • Local storage: we store your shopping cart contents in your browser's local storage so it persists between visits. This data never leaves your device unless you complete checkout.
  • Bot protection: we use Cloudflare Turnstile to verify checkout submissions are not from automated systems. Turnstile receives a temporary token but does not collect personal information.

1.3 Information from third parties

  • Email delivery: our transactional email provider (Resend) processes order confirmation emails on our behalf.
  • Edge security: Cloudflare provides DDoS protection and may log IP addresses for security analytics.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To contact you about your order status, shipping updates, or returns.
  • To respond to questions and provide customer support.
  • To send marketing emails — only if you explicitly subscribe. You can unsubscribe at any time.
  • To detect and prevent fraud, abuse, and security incidents.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We share information only with:

  • Shipping carriers — name, address, and phone, to deliver your order.
  • Payment processors — when applicable, to complete a transaction. We do not store payment card details.
  • Email service providers — to send transactional emails about your order.
  • Legal authorities — if required by law, subpoena, or to protect our rights.

4. Data Retention

We retain order data for at least 7 years to comply with tax and accounting requirements. Marketing email subscriptions are kept until you unsubscribe. Browser-side cart data is cleared after 30 days of inactivity or when you complete an order.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict our processing of your data.
  • Receive a copy of your data in a portable format.
  • Opt out of marketing communications at any time.

To exercise any of these rights, email [email protected] with the subject "Privacy Request".

6. Cookies and Tracking

We use only essential cookies and local storage required to operate the site (e.g. to remember your shopping cart). We do not use third-party advertising cookies or cross-site tracking pixels.

7. Children's Privacy

Our site is not directed at children under 13 and we do not knowingly collect information from children under 13. If you believe we have, contact us and we will delete it.

8. International Transfers

Our website is operated in the United States. If you access it from elsewhere, please note your information may be transferred to, stored, and processed in the United States.

9. Security

We protect your data with industry-standard measures including TLS encryption in transit, restricted access, and secure server practices. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Significant changes will be communicated via the site or by email if appropriate.

11. Contact Us

Questions about this Privacy Policy or your data?

Brotex Apparel Network LLC
7901 4th St N, STE 22453, St Petersburg, FL 33702, USA
Email: [email protected]
Phone: +1 555-0100